Cancellation and Refund Policy

Cancellation and Refund Policy

Your right to cancel prior to confirming a reservation or purchase, you will be informed about the cancellation and refund policy applicable to such reservation.

Depending on the room rate selected, some reservations may be cancelled without charge up to a specified time on the day before the arrival date. If you cancel your reservation before such time, receive confirmation of such cancellation by e-mail, and have paid for the room in advance by credit or debit card, a full refund will be processed to the same credit or debit card.

If you decide to shorten your stay at our property, you must inform us or the hotel by 12 noon local hotel time on the day you wish to check out. Otherwise, you will be charged a cancellation charge equivalent to one night’s accommodation per room booked and other extras booked for the following day.

We may drop your booking whenever with quick impact by giving you composed notification (which incorporates email) in the event that you don't pay us when you are required to do as such or you penetrate the agreement between us in some other material way. In the event that we drop your booking where you are at fault, we reserve our legal rights in respect of your breach of contract.

We will not be liable or responsible answerable for any inability to perform, or delay in execution of, any of our commitments that is brought about by an occasion outside of our control (including industrial action, explosion, fire, flooding, and failure of power and/or water supplies or emergency evacuation) means that we are unable to make your room available to you. In such an event, we will get in touch with you to let you know as soon as possible and if you have already paid for your room, we will refund your payment to you, or if you have not yet paid for your room, you will not have to make any payment to us.

You are not entitled for any refunds after your occupancy with us. All the grievances need to be brought to the notice of the administration during or before your occupancy.